1.6.242.1110 Release Notes

This release adds the Symptom relationship map, which shows where the causes are concentrated when blue screens occur on several PCs, and node details now open in a new browser window by default. Agent-side changes take effect only when each PC's agent is version 1.6.242.1152 or later.

See blue screens in the Symptom relationship map under Symptoms › Status › Symptom list and find where causes are concentrated

Symptoms › Status › Symptom list

When blue screens occur on several PCs, the map links type, cause file, Windows version and model with shapes and lines, and the Conclusion line at the top shows where the cause is most concentrated, so you can see at once whether one driver or one model is behind them.

Disable the PC user's tray menu in Settings › System › Agent settings

Settings › System › Agent settings

To stop PC users from opening the agent screen or the Analyst from the tray icon, turn off Show tray menu; the tray icon then shows only its tooltip.

Node details open in a new browser window

Nodes › Node list · Dashboard

For accounts that have never changed the setting, selecting a node opens a new browser window. To show details over the current screen as before, turn off Open in new window under Screen settings at the top right of Nodes › Node list and save.

Reset to default password instead of setting another account's password in Settings › Account management

Settings › Users & permissions › Account management

Select an account and press Reset to default password; the confirmation dialog shows the default password, and once confirmed the account must set a new password at its next login.

Upload defaults in Settings › System › Agent settings changed to 64 Mbps speed and 32 GB file size

Settings › System › Agent settings

On update, an empty or 4 Upload/download speed limit (Mbps) becomes 64, an Upload total file limit (MB) of 16384 or less becomes 32768, and an Upload chunk size limit (MB) of 2 or less becomes 4. Values of 0 (no limit) or higher than these stay as they are.

Paste the admin PC's clipboard into the remote PC with Ctrl+V in Node details › Remote control

Node details › Remote control

Click the remote screen once and press Ctrl+V to send the text copied on the admin PC as if typed on the keyboard, up to 20,000 characters at a time. On first use the browser asks whether it may read the clipboard.

Login token shown as-is in the manager diagnostic report PDF

Summary panel › Manager status

The login token (the value that proves you are signed in) and password values in the PDF address fields are now masked as ***, and addresses that broke and overflowed the page are fixed.

Run list and process details in Monitoring › Process taking a long time to open

Monitoring › Process › Run list

With the same period and conditions, the run list and process details open faster than before and return the same results.

Processes ended by another program classified as "normal termination by own action" in Forced termination symptoms

Symptoms › Symptom list › Forced termination

Forced terminations whose reason cannot be identified by the classification rules (security products, management tools, OS, service control, installation, etc.) are no longer recorded as symptoms; records already on the server remain.